Delivery Information

Delivery costs

FREE    UK delivery on all orders over £10.00
£2.95  UK delivery charge on orders under £10.00
£7.95  UK next day delivery
£9.95  UK Saturday delivery

Delivery costs to other countries

European orders                   £12.00 (up to 1kg)
Rest of the world orders      £12.00 (up to 1kg)

We will contact you by email with a shipping quote for orders over 1kg.

VAT and Overseas Orders (including EU)

We do not charge VAT on orders sent outside the UK. However, you will be charged taxes and import duty (depending on the value of your order) when your parcel arrives in your country. The carrier will collect the charges from you and may charge you an admin fee.

VAT does not apply to orders sent outside the UK (including EU countries) but we are required by UK law to display prices including VAT (at 20%). To show VAT-free prices go to your shopping basket and select your delivery country. When you select another country in the shopping basket, VAT will be automatically be removed from the goods total.

Next day/Saturday delivery

Royal Mail’s Special Delivery services are available on our website to U.K. addresses for orders placed before 2.00pm.  Orders received after this time will be sent the following working day using the Special Delivery service. A signature will be required, and we will not be held responsible if nobody is available to sign for the delivery.

It is the purchaser’s responsibility to ensure that the delivery address is secure and that only authorised persons will be available to sign for the delivery. We will not accept any responsibility for deliveries once they are successfully delivered and signed for.

Failure to receive goods 

If a customer fails to make appropriate arrangements with Royal Mail or other carrier to receive or collect the goods and as a result, they are returned to us, we will refund the customer’s account with the value of the goods, less our delivery expenses.